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Interested in joining the Southern Energy family? Learn more about the benefits of working at Southern Energy Credit Union, and see available positions at both our corporate office and branch locations below.
Southern Energy Credit Union full-time employees receive world-class benefits, including:
*These benefits are also available for part-time employees.
The Accounting Representative I is responsible for performing various daily accounting functions of the Credit Union and providing support to accounting operations personnel. This role’s focus is on accurate, timely, and efficient completion of all duties and responsibilities while providing excellent service to internal staff and responding appropriately and professionally to member communications. The position follows detailed and standardized procedures in performing routine clerical accounting operations. The position also requires the use of various accounting, balancing, and banking programs/software as well as the performance of daily, weekly, and monthly balancing and reporting responsibilities. Areas of responsibility include, but are not limited to, general ledger postings and reconciliations, ACH, share draft, branch capture, remote deposit capture, wire transfers, dormant accounts, and card balancing. The position reports to the Comptroller but will also take direction from the CFO and Accounting Supervisor and has no direct supervisory responsibility.
Key Responsibilities:
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The Business Development Specialist is responsible for the development, maintenance, and growth of credit union partnerships with Select Employee Groups (SEGs) which have eligibility to join the Credit Union. The individual in this role should be an energetic team member who is ready to cultivate long-standing relationships and discover new growth opportunities. This position will work with existing and prospective SEGs and will be required to travel to both branch and business locations in and around the Credit Union’s footprint. The Business Development Specialist’s number one priority is the growth and development of SEGs which results in direct impact on the Credit Union’s financials.
Essential Qualifications & Competencies:
The IRA Specialist is responsible for helping members with day-to-day Individual Retirement Account (IRA) transactions and the related paperwork. The IRA Specialist will also help with opening and servicing all types of accounts offered by the Credit Union as needed. The IRA Specialist will aid the management team as needed as a subject matter expert on IRA issues. This position reports to the Main Office Branch Supervisor. The IRA Specialist does not have any direct supervision duties.
Essential Qualifications and Competencies:
The Contact Center Representative I is responsible for providing a variety of member service functions and have knowledge of all member service functions within the Credit Union. The Contact CenterRepresentative I reports to the Contact Center Supervisor/Team Lead and has no direct supervision duties. Contact Center Representatives answer incoming calls from members on various service-related issues. Contact Center Representatives are the primary contact point for members and serve as the voice of the Credit Union. Contact Center Representatives are responsible for troubleshooting general member service issues; deescalating member frustrations; presenting suggestions and solutions to member concerns; as well as offering appropriate products and services that benefit the member. Contact Center Representatives are responsible for projecting a professional image through voice, in writing, and online interactions.
The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.
The Mortgage Department Servicing Specialist will assist in the service efficiency and operations of the Mortgage Lending Department and act as a liaison between both borrowers and lenders
Organization Role and Overall Contribution
The Mortgage Loan Servicing Specialist will report to the Mortgage Loan Supervisor and will assist in the daily responsibilities of the service function of the Mortgage Department. The position will require resolving file maintenance issues, loan tracking and initiating actions like loan modifications or foreclosures when needed, maintaining accurate records, promoting member service and satisfaction throughout the loan life cycle.
Job Scope
The position is responsible for the post-origination responsibilities of originated mortgage loans, accurate payment processing and corrections of conventional mortgage loans, HELOC’s and CUSO mortgage loans (Conventional and Construction/Permanent Loans)
Expected Contributions
Key/Representative Activities:
Minimum Education Requirements:
Competencies:
The Compliance Specialist I assists in ensuring the Credit Union is in compliance with applicable state and federal laws and financial regulations. The Compliance Specialist I must have knowledge of BSA as well as other laws and financial regulations. The individual in the position is responsible for having a strong knowledge of Credit Union operations, systems, and procedures.
The Compliance Specialist I reports to the Compliance Supervisor but will also take direction from the VP, Risk and Assurance, and President/CEO as needed. The position has no direct supervisory responsibility.
The Staff Accountant performs a wide range of accounting and support functions to ensure that the Credit Union’s general ledger accounts are in balance and effective internal controls are in place. This position must be or become familiar with various tasks and responsibilities of other accounting positions such as accounts payable, wires, and other critical accounting operations functions. The position may perform as back up to these duties as needed. The position also acts as a resource for Credit Union employees to clarify and verify accounting procedures and policies. The Staff Accountant follows established policies and procedures and under minimal guidance, performs broad-based accounting assignments requiring knowledge of accounting theory and in compliance with General Accepted Accounting Principles (GAAP). Main responsibilities include general ledger accounting, bank account reconciliations, general ledger account reconciliations, investment accounting and recordkeeping. The Staff Accountant will also assist with month-end close, financial statement preparation, and regulatory/tax reporting as well as ensuring complete, accurate, and timely completion of financial records for the Credit Union. The Staff Accountant reports to the Accounting Supervisor or Comptroller but will also take direction from the CFO. The position has no direct supervisory responsibility; however, will support supervisory functions and may assist reviewing and supervising the work of other team members.
The Training and Development Specialist is responsible for developing and conducting training programs for various departments including but not limited to Deposit Operations, Lending, Contact Center, and Card Services. The Training and Development Specialist will work with credit union management to design, coordinate, schedule, and implement a variety of training programs for new hires. Additionally, the individual in this position will coordinate or facilitate continuing education modules or work with subject matter experts to develop training for current team members. The Specialist will monitor effectiveness during training and provide developmental feedback to employees and maintain comprehensive records of training activities and results. This position is also responsible to assist with the administration of the annual corporate compliance training. The Training and Development Specialist may also be involved in the development of mentor programs in specific functional areas. This position will require travel to all other company locations.
The Branch Supervisor is responsible for the day-to-day operations of a branch and must be familiar with the Credit Union’s lending policies and procedures. The Branch Supervisor reports to the Branch Operations Manager. The position is responsible for the direct supervision of all branch level employees including Assistant Branch Supervisor, Loan Counselors, Universal Member Representatives, and Member Service Representatives. The position is responsible for the first impression made on members when they enter a Credit Union branch location. The Branch Supervisor ensures that members receive quality service from entrance, throughout the transaction and exit. The Branch Supervisor provides lending information and services and product sales and services to members with direct impact on credit union revenues.
We are seeking a motivated summer intern for an eight-week internship (approximately 20 hours per week). The ideal candidate is enrolled in an undergraduate or graduate business program and eager to gain practical experience in the financial services industry. The intern will support the assigned department with day-to-day operations, projects, and administrative tasks. This position provides hands-on experience, professional development, and exposure to a dynamic work environment.
Southern Energy Credit Union job descriptions are not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description. Southern Energy Credit Union is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, creed, gender identity or expression, national origin, age, disability status, pregnancy, protected veteran status, sex, sexual orientation, citizenship status, genetic information, or any other status legally protected under federal, state, county or local regulations.
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