Interested in joining the Southern Energy family? Learn more about the benefits of working at Southern Energy Credit Union, and see available positions at both our corporate office and branch locations below.
Southern Energy Credit Union full-time employees receive world-class benefits, including:
*These benefits are also available for part-time employees.
The Training and Development Specialist is responsible for developing and conducting training programs for various departments including but not limited to Deposit Operations, Lending, Contact Center, and Card Services. The Training and Development Specialist will work with credit union management to design, coordinate, schedule, and implement a variety of training programs for new hires. Additionally, the individual in this position will coordinate or facilitate continuing education modules or work with subject matter experts to develop training for current team members. The Specialist will monitor effectiveness during training and provide developmental feedback to employees and maintain comprehensive records of training activities and results. This position is also responsible to assist with the administration of the annual corporate compliance training. The Training and Development Specialist may also be involved in the development of mentor programs in specific functional areas. This position will require travel to all other company locations.
Key Responsibilities:
Essential Qualifications and Competencies:
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The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.
The Facilities Superintendent is responsible for the overall maintenance, safety, functionality, and appearance of all Credit Union facilities across multiple states. This position oversees the daily operation and upkeep of branch locations, ensuring buildings, grounds, equipment, and systems are maintained in a safe, clean, efficient, and professional manner for employees, members, and visitors.
The Facilities Superintendent reports to the Branch Operations Manager and works closely with departmental managers throughout the organization. This position may also receive directives from the CFO and CEO as needed and may have direct supervisory responsibilities.
This role is responsible for coordinating and overseeing maintenance, repairs, renovations, and facility improvement projects across the Credit Union footprint, including new branch construction, updates to newly acquired facilities, and ongoing maintenance of existing locations. The Facilities Superintendent must ensure all facilities remain operational, presentable, and compliant with applicable safety standards and organizational expectations.
The Facilities Superintendent manages relationships with contractors, vendors, and service providers for building systems, equipment, maintenance programs, and repair services. This position is also responsible for responding to facility emergencies as needed, including after-hours situations that may impact branch operations, safety, or security.
The ideal candidate must demonstrate strong organizational skills, problem-solving abilities, independent decision-making, and the ability to manage multiple projects and facility needs across various branch locations simultaneously.
Americans with Disabilities Act (ADA) Statement:
The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The work environment includes both office and facility settings and may involve indoor and outdoor conditions, moderate to loud noise levels, exposure to dust, fumes, weather conditions, moving mechanical parts, electrical systems, and construction or maintenance activity. The employee may be required to respond to facility-related emergencies during or outside normal business hours.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers to handle tools or equipment, reach with hands and arms, climb stairs or ladders, bend, stoop, kneel, crouch, and communicate effectively with employees, members, vendors, and contractors. The employee may be required to travel between branch locations and access various facility areas, including mechanical rooms, storage areas, parking lots, exterior grounds, and construction or maintenance work areas. The employee may occasionally lift, carry, push, or pull items such as tools, equipment, supplies, furniture, or materials weighing up to 50 pounds, with assistance or reasonable accommodation as appropriate. Specific vision abilities required include close vision, distance vision, depth perception, color vision, and the ability to adjust focus
The Branch Supervisor is responsible for overseeing the daily operations of the branch while ensuring an exceptional member experience at every touchpoint. This role provides leadership, guidance, and support to staff, ensuring all team members understand their responsibilities and perform their roles effectively. The Branch Supervisor serves as a subject matter resource for both deposit and lending functions, while actively coaching and developing employees to expand their knowledge and prepare for the next level of operational responsibilities. The Branch Supervisor should promote a culture of service excellence and operational efficiency.
Southern Energy Credit Union job descriptions are not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description. Southern Energy Credit Union is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, creed, gender identity or expression, national origin, age, disability status, pregnancy, protected veteran status, sex, sexual orientation, citizenship status, genetic information, or any other status legally protected under federal, state, county or local regulations.
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