School is out, the weather is warm, and summer has officially started. As you prepare for your next vacation, here are a few reminders from your Credit Union on how to keep access to your Credit Union account seamless and convenient.
Summer is here and adventure is on the horizon. Don’t let your travels be interrupted along the way. Our top priority is making sure access to your Credit Union account remains safe and convenient, so be sure to inform us when you plan to be out of town or out of the country. Though travel notices aren’t required, we highly recommend them. We continuously monitor your accounts for unusual or suspicious activities, and transactions made outside of your typical home area may cause your credit or debit card to be declined.
Don’t let a blocked card transaction put a damper on your summer fun. You have 2 options to update your account with your travel plans within Digital Banking
Within the Cards section of Digital Banking, for your Debit or Credit Card, follow these steps. Note: You’ll need to follow these steps for each card you’d like to apply the travel notice to:
If you’d prefer to send us a Secure Message within Digital Banking, let us know at least a few days ahead of your travel. To send a Secure Message:
As a third option, you can call our Contact Center ahead of travel at 205-226-6800. If calling our Contact Center after hours, choose the Cards menu option to add travel plans to your account.
Whether you’re traveling by train, plane, or automobile, access and control of your accounts should remain seamless. No matter where life takes you, enjoy convenient account access through Online Banking and our Mobile Banking App.
If you haven’t already, download the Southern Energy Credit Union app for access on the go!
The ability to safeguard your finances gives you peace of mind. Our Digital Banking features enhanced debit and credit card management tools, allowing you to set transaction limits, view spending insights, add travel plans, and more – all from our Online Banking or Mobile Banking App.
Using our card management features, you can:
To access these features and controls, simply log into Online Banking or our Mobile Banking App.
Your Southern Energy Visa® Rewards Credit Card is compatible with Apple Pay, Samsung Pay, and Google Pay. All three platforms use contactless payment without the need to present your credit card. By not having your card account number shared with merchants, you can worry less!
Apple Pay™ transactions using Apple devices are authorized with TouchID™ security or your passcode, and transactions never use your card number. Click here to learn about finding merchants accepting Apple Pay.
How to Set Up Apple Pay
Credit cardholders with an eligible Samsung device with the Samsung Wallet app can make transactions with their device using Samsung Pay. Samsung Pay is accepted by most merchants.
Learn More About Samsung Pay
Credit cardholders with Android and iOS devices can make transactions with their device using Google Pay™. Google Pay is accepted by most merchants.
Learn More About Google Pay
As a Credit Union member, you’re provided access to your accounts through the CO-OP Shared Network. That means you have access to more than 30,000 surcharge-free ATMs and 5,600 Shared Branches throughout the country where you can make deposits, withdrawals, and even transfer funds. To make transactions faster and more secure, if you’re visiting a CO-OP branch to make a withdrawal and have an out-of-state ID, you’ll be required to verify your identity digitally by scanning a QR code in branch.
To find the nearest ATM or Shared Branch:
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